Privacy Policy
Riyadh Metro: Map & Route
Effective date: 15 October 2026
We respect your privacy. We believe you should always know what data is collected when you use our app, why, and what you can do about it. This policy applies to the Riyadh Metro: Map & Route app for Android and iOS (the "App"). It is provided by AtomtechStudio, Gurugram, India ("we", "us"), who is responsible for the data described here.
This policy is available in English and Arabic. If the two differ, the Arabic version applies to users in the Kingdom of Saudi Arabia.
1. No registration needed
You do not need to register or give us your name, email address or phone number to use the App. Its features are offered free of charge. We only receive this kind of information if you choose to contact us.
2. Information we and our partners collect
| Information | Collected by | Why |
|---|---|---|
| Location (precise, only if you allow it) | Used on your device by the App. Our advertising partners may also receive it, see section 4. | Nearest stations, starting the route planner from your nearest station, live trip tracking and the smart alarm. Ad partners: showing and measuring ads. |
| Advertising ID (Android Advertising ID or Apple IDFA, if you allow tracking) | Our advertising partners | Showing ads, limiting how often you see the same ad, measuring ads, preventing fraud. |
| IP address and device information (model, operating system, language, app version) | Our advertising partners, and our service providers when the App connects to them | Delivering ads and app data, approximate (city-level) location, security, fraud prevention. |
| Ad interaction data (ads shown and tapped) | Our advertising partners | Measuring and improving ads. |
| Log and diagnostic data (see section 5) | Our advertising partners' SDKs | Fixing errors and keeping the service working. |
| Your messages (email address and what you write) | Us, only if you contact us | Answering you. |
We do not collect your name, phone number, contacts, photos or payment details. The App does not sell metro tickets and never asks for card details.
3. Information that stays on your device
The App stores your settings on your device so it works the way you left it: language, theme, recent trips, last start and destination stations, map style, alarm sound setting, and whether you accepted the welcome terms. We cannot see this information. It is deleted when you uninstall the App.
4. Location
The App asks for permission before using your location. If you allow it, the App uses it on your device for:
- showing the metro stations nearest to you;
- starting the route planner from your nearest station;
- following your trip from station to station (live trip) and the smart alarm.
We do not store your location on our servers. When advertising is enabled, the advertising partners' software inside the App may access your location if you have granted location permission. It is used for showing ads, measuring them and preventing fraud, under the partners' own privacy policies (section 6). We do not sell your location.
You can turn location access off at any time in your phone's settings. The App's map, routes, fares and timings work without it.
5. Log data
When an error happens in the App, the third-party software in it may collect information called log data. It may include your device's IP address, device name, operating system version, the App's configuration, the time and date of use, and other statistics. It is used only to find and fix problems.
6. Third-party services
The App uses these third-party services. Each may collect information as described in its own privacy policy:
- Advertising: Appodeal (ad mediation) and the partner ad networks it works with: https://appodeal.com/privacy-policy/
-
Google Firebase (Cloud Firestore), which delivers updated metro data and app settings: https://firebase.google.com/support/privacy
-
OpenFreeMap / OpenStreetMap, map images for the street map view, only when you open it: https://openfreemap.org
-
Google Maps, only when you tap a walking-directions button. It opens Google Maps: https://policies.google.com/privacy
-
Google Play / Apple App Store, the stores' own rating prompt
7. Where your information is processed
Our service providers and advertising partners may process information on servers outside the Kingdom of Saudi Arabia, including in India, Europe and the United States. They do so under their own data protection safeguards. By using the App with advertising, and granting the permissions you choose to grant, you understand that information may be processed outside the Kingdom.
8. How long we keep information
- Settings on your device: until you uninstall the App or clear its data.
-
Messages you send us: as long as needed to answer you. We then delete them, at the latest 12 months after the conversation ends.
-
Information held by third parties: as set out in their privacy policies.
9. Your choices and rights
Under the Saudi Personal Data Protection Law, and similar laws where you live, you have the right to:
- be told how your personal data is collected and used (this policy);
- access your personal data and get a copy of it;
- ask for it to be corrected or completed;
- ask for it to be deleted;
- withdraw your consent at any time.
To use these rights for information we hold (your messages to us), email studio.atomtech@gmail.com. We will answer within 30 days. For information held by an advertising partner, use the options in its privacy policy.
You can also:
- Limit ads tracking:
- Android: Settings > Privacy > Ads > Delete advertising ID
- iOS: Settings > Privacy & Security > Tracking
- Change your ads consent at any time from the App's menu, where offered.
- Turn location off in your phone's settings.
If you think your data has been handled wrongly, you may complain to the Saudi Data and Artificial Intelligence Authority (SDAIA).
10. Security
We value your trust and use commercially reasonable means to protect information. The App connects to services over encrypted connections (HTTPS). No method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
11. Links to other sites and services
The App may contain links to other sites and apps, such as Google Maps. These are not operated by us, and we are not responsible for their content or privacy practices. Please read their privacy policies.
The App is an independent app and does not sell tickets. Tickets are sold through the official Darb app and at stations. Anything you enter there is handled by those services under their own terms, not by us.
12. Children's privacy
The App is not directed at children under 13. We do not knowingly collect personal information from children under 13. If we learn that a child under 13 has given us personal information, we will delete it. If you are a parent or guardian and believe your child has given us information, please contact us.
13. Changes to this policy
We may update this policy from time to time, for example when we add or change a service. The new version will be posted on this page with a new effective date. Please review it from time to time.
14. Contact us
Questions or requests about privacy: studio.atomtech@gmail.com AtomtechStudio, Gurugram, India